Legal

Privacy Policy

Last updated: 7 March 2026

Prunex ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information: When you contact us through our website, we may collect personally identifiable information such as your name, email address, company name, and any other information you voluntarily provide.

Usage Data: We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.

Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and fulfil your requests
  • To communicate with you about our products, services, and updates
  • To improve our website, products, and services
  • To comply with legal obligations and protect our rights
  • To analyse website usage and trends

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
  • Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with any merger, acquisition, or sale of company assets, your information may be transferred as a business asset.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal data
  • The right to rectify inaccurate personal data
  • The right to request erasure of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing of your personal data
  • The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

7. International Transfers

If we transfer your personal information to countries outside of your jurisdiction, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Prunex
Email: [email protected]